Frequently Asked Questions
Term’s & Conditions
Your Table, Your Terms
Your Table provides an exclusive end to end dining experience for customers which includes full catering of an event for a pre agreed upon amount of guests and a pre agreed upon menu and menu ingredients. Dietary considerations and adaptations will be discussed beforehand and implemented on the day of the event.
The services are carried out directly by private chefs under the employment of Your Table. The services include (but are not limited to) providing crockery, cutlery and glassware. As well as providing correct and adequate service throughout the experience.
Your Table reserves the right to modify the features of its services at any time, or temporarily or permanently interrupt access to all or part of the Website and social media (including for technical reasons).
Your Table reserves the right to modify the website and the present Terms & Conditions.
Your Table takes pride in providing customers with an expertly curated dining experience. With the consent and discussion of the client the menu will be approved of and signed off one week in advance. Your Table requires full consent of menu items and food from the customer before the date of event and serving of food. Your Table cannot be held liable for any possible dietary oversight due to the customer not forwarning Your Table of any dietary restrictions.
If, in the highly unlikely event, that Your Table cannot meet the event confirmations, the customer will be fully refunded. Your Table will be wholly responsible for any cancellations and last minute changes from the side of Your Table.
The menu items are seasonal and always fresh. Sometimes certain ingredients are of short supply and or not available due to constraints outside the control of Your Table. In this case the concierge will confirm with the client by latest 2 days before the event, and provide a solution in the form of ingredient replacements.
Once a booking has been confirmed and our concierge services have made contact, the client will be prompted to pay an initial 50% deposit to secure your booking. Once an invoice has been accepted, 50% of the amount quoted should be paid within 24 hours, in order to confirm the booking. If the deposit is not paid within the 48 hour period, the booking will be lost. The remaining payment will be done through card transaction on the night of the event.
If the client should cancel the booking one week before the scheduled date, the client will be fully refunded. Cancellations made in the week before the even will forfeit the deposit unless rescheduled. Any cancellations made 72 hours before the scheduled date will not be refunded and may not be rescheduled.
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